We will be launching a website to allow you to manage your Account online, which will be available soon.

In the meantime, you can manage your account by calling Harvey Nichols Card Services on 0871 522 5701. Calls may be recorded and monitored for training and security purposes. Calls cost 10p per minute plus network extras. We’re here to help you if your Card has been lost or stolen, if you need to inform us of a change of address or if you have any other query about your Card. Lines open Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 5pm.

How can I make a payment?

Direct Debit

You can set up a Direct Debit by calling our Customer Helpline and your payments will be automatically debited on time.

Cheque by post directly to Harvey Nichols Card Services  

Please make your cheque payable to Santander Cards UK Limited and write your account number on the back. You can use the payment slip and envelope provided in your statement (but no cash, staples or paper clips) or post your cheque to PO Box 848, Liverpool, L71 2XX. You’ll need to allow seven working days for your payment to clear from when we receive it. Please allow extra time at Bank holidays or Christmas.

Over the counter – through your Bank/Building Society/Post Office  

Please take the payment slip provided in your statement with you. You can pay at any bank and there shouldn’t be a handling fee if it’s your own bank or Lloyds TSB. If you’re paying by cheque, please make it payable to Santander Cards UK Limited and write your account number on the back. You’ll need to allow five working days for your payment to clear from when we receive it. All you need are the following details:

SORT CODE: 30-00-00
BANK ACCOUNT NUMBER: 00290459

You'll need to allow 5 days for your payment to clear.

Privacy Policy | Accessbility | Terms and Conditions | Legal Information

Credit, subject to age and status, is provided by Santander Cards UK Limited. Registered in England and Wales. Registered Number 1456283. Registered office: 2 Triton Square, Regent’s Place, London, NW1 3AN. Retailer is Harvey Nichols and Group Limited. Registered Office: 109-125 Knightsbridge, London SW1X 7RJ. Registered in England no: 72539.